What is the return policy for outdoor furniture from New Garden Qatar?

If you are planning to purchase outdoor furniture from New Garden Qatar and are concerned about their return policy, you’ll be pleased to know that the company offers a flexible return policy to ensure customer satisfaction.

New Garden Qatar allows customers to return products within seven days of purchase date. However, certain conditions need to be met for a successful return. The outdoor furniture must be in its original condition, unused, and undamaged. The product must also be in its original packaging, including all accessories, manuals, and warranty cards.

If the company deems that the product has been used or damaged, they reserve the right to reject the return. Furthermore, customized and special-order products are not eligible for return, unless there is a manufacturing defect.

If you wish to return your outdoor furniture, it is recommended to contact New Garden Qatar’s customer service team via email or phone to initiate the return process. The company will guide you through the procedure, and you will be required to provide your order number, a reason for the return, and a clear image of the product.

Upon receiving and inspecting the returned product, New Garden Qatar will process the refund within seven business days. The company will issue a refund via the original payment method, excluding any delivery or assembly charges.

In conclusion, New Garden Qatar’s return policy for outdoor furniture is customer-friendly and provides a hassle-free return experience. Just make sure to meet the conditions mentioned above to ensure a successful return.

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email : info@ng-qatar.com
mobile : 33434858